Not just us. Any of them. Most people don't think about what to ask until something's already gone wrong — a few questions up front save you from most of that.
— A shop should give you a diagnostic fee upfront, and a real quote before any actual repair begins — not an estimate that turns into a surprise total once it's done. If a place won't commit to a number until after the work is finished, that's your answer.
— Reasonable shops credit it. If you're paying twice — once to look, once to fix — ask why.
— You should approve the price before work starts, not find out what happened when you pick it up. A vague answer here is worth noticing.
— A repair almost never requires anyone to go through your personal files. Ask directly how your data's handled — it's your information, not theirs to look through.
— If the same issue comes back a week later, are you paying again? A shop confident in their own work will stand behind it for at least a little while.
— One flat number with no explanation makes it hard to know what you're actually paying for. A clear breakdown isn't too much to ask.
None of these are hard questions. If a shop hesitates on any of them, that hesitation is the answer.
This is the same standard we hold ourselves to — every quote up front, every repair explained, nothing done without your OK.